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CUSTOMER SERVICE

Working Hours
  • Mon 7:30AM - 5:00PM
    Tue 7:30AM - 5:00PM
  • Wed 7:30AM - 5:00PM
    Thu 7:30AM - 5:00PM
  • Fri 7:30AM - 5:00PM
    Sat Closed
  • Sun Closed

CUSTOMER SERVICE

At Cars Trucks & Vans, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Cars Trucks & Vans. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. AT Cars Trucks & Vans, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Cars Trucks & Vans focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Cars Trucks & Vans, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2001, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 563-386-0030 or email us.


What People Say About Us


  • -Larry M.

    Great communication throughout the process.


  • -Sharday B.

    Absolutely love them, won't take my vehicles anywhere else. Tammy is always very helpful.


  • -Jeff K.

    Great fast service Freindly and very helpful Highly recommend


  • -Chad I.

    Always very fair and prompt service! Easy to work with and honest in dealings. I highly recommend!


  • -David G.

    My Elderly Parents and our Family have been Customers for over 10 Years. Locally owned, Family Atmosphere , Honest and Dependable. They Don't try to sell you something you don't need!


  • -Joseph M.

    What a great place to take your vehicle for all your maintenance needs. Tammy up front has great customer service and explained everything. The prices are great. Will definitely be going here from now on.


  • -Kevin B.

    have been going to CTV since the very beginning. nicest people you could meet and the best mechanics there are. tammy is great about letting customers know what needs to be done so there are never any surprises. I consider everyone that works there a friend!!


  • -Loralea S.

    Tim and I have been going here for years. Always get great service.


  • -J Bauman

    My van stranded us while traveling...I was amazed at their promptness in fixing my vehicle...& knowing we were stranded at the hotel, he even offered to bring it to me. Very reasonable, affordable, great communication, explained exactly what had broken, can't say enough about these folks...they were a life saver in my stressful time!


  • -Michael P.

    We were just beginning our Western National Parks Tour and had differential and exhaust problems...Their service was outstanding, price was extremely fair and they got us in and out in just over 2 hours. Thank you to the staff for your kind and professional care. An answer to prayer.


  • -Jeff H.

    Great service. I had an extensive list of repairs and they were quick with a quote and quick with the repairs. They also do custom exhaust. I'm way happy with my Flowmaster 40! Thanks to all at CT&V! I'd definitely recommend!


  • -Connie F.

    Gary and staff are awesome. Not only do they complete thorough diagnostics on your car, they are also not out to rip you off. I took my old car there last year when a national chain gave me an estimate of over $4000 to fix a big leak under my car. C, T & V fixed the issue for $172!...AND they installed a new blinker light in my mom's van free of charge (bulb and labor, even though they had to move the battery). This team is A+ in my book!

Call us for service: 563-386-0030

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